Coming soon · Updated November 9, 2026
Privacy policy
Last updated: November 9, 2026
This policy explains what File Fields for Jira ("the app"), provided by Bobob Apps ("we"), stores and why. The app is built on Atlassian Forge and runs inside your Atlassian cloud.
Summary
- The app has no storage of its own. Files are ordinary Jira attachments, and a field's value (a list of attachment IDs) is kept in the Jira issue.
- The app sends no data outside Atlassian and uses no analytics or tracking services.
- We, the developer, cannot read your Jira data or your files.
What the app handles
| Data | Why | Where |
|---|---|---|
| Files you add to a File Field | To attach them to the issue | Jira attachments on the issue, protected by Jira |
| The field's value: a list of attachment IDs | To show which attachments belong to the field | The issue's field value in Jira |
| Field settings: allowed file types, maximum size, maximum number of files | To apply your limits | Jira's field configuration |
| Attachment names and sizes | To show them in the field | Read from Jira when the field is shown; not stored by the app |
The app stores no account IDs, names or email addresses of its own.
How the app accesses Jira
- Adding files, listing them and downloading them happen as the signed-in user, so Jira's permissions decide what each person can do and see.
- The app reads the field's own limit settings with its app permission. This returns only the limits, never issue or attachment data.
Permissions the app asks for
- read:jira-work: read attachment names and sizes so the field can list them.
- write:jira-work: attach the files a person chooses to the issue, as that person.
- read:custom-field-contextual-configuration:jira: read the field's limit settings.
Retention and deletion
The app keeps nothing, so there's nothing for us to delete. Attachments and field values stay in Jira under your own retention rules. Removing a file from a field doesn't delete the attachment. If you uninstall the app, Atlassian handles app data under its Forge data lifecycle.
Data location and transfers
Data is stored and processed by Atlassian under its own terms and the data residency settings of your site. The app makes no external network calls.
Your rights
To ask about data in your Jira site, contact your Jira admin, or email us at support@bobob.app.
Changes
We will update this page if the app starts storing anything new, and change the date above.
Contact
Bobob Apps — support@bobob.app
Questions? Email support@bobob.app. Bobob Apps · bobob.app